SurveySparrow is a platform designed to enhance product and user experience. It provides features and tools that enable organisations to create, share and analyse surveys for a variety of purposes, including customer experience, product experience and employee experience. The platform meets the needs of organisations of all sizes, helping them to optimise touch points throughout the customer journey, exceed expectations and gather valuable feedback.
The software includes executive dashboards, customer journey maps and a variety of survey types such as conversational forms, mobile and video surveys and more. The platform also offers many other tools to help organisations better understand their customers’ needs and preferences.
The platform’s audience management and survey capabilities are designed to make it easy for companies to tailor their surveys and gather insights. In addition, SurveySparrow offers APIs, webhooks and integrations with various tools and systems to simplify tasks and streamline workflows.
With over 500 ready-to-use survey templates, the platform enables organisations to quickly create and deploy surveys tailored to their needs. In addition, the case management feature allows users to create, track and resolve tickets efficiently. Used by brands around the world, SurveySparrow is available in 86 languages and serves customers in more than 149 countries.
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