Hoover Direct is a specialised online platform offering a wide range of Hoover branded cleaning products. This includes different types of vacuum cleaners such as cordless, upright and cylinder models, each with unique features to suit different cleaning needs. As part of Hoover, a renowned brand in the industry, Hoover Direct draws on decades of expertise to offer advanced, high performance cleaning appliances. An integral part of their offering is the ‘Product Finder’, a tool that helps customers find the perfect Hoover appliance to suit their individual needs. They also offer a range of accessories, providing a comprehensive shopping experience for customers looking to enhance their cleaning solutions. Hoover Direct offers a Price Match Promise, ensuring customers always get the best value by shopping direct. Their service also includes free delivery and free, hassle-free returns. The site features the ‘Hoover of the Week’, which highlights a handpicked selection, and their range of ‘Online Exclusives’, which are only available at hooverdirect.co.uk. The site also showcases their latest products, highlighting innovations in vacuum cleaner technology.
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Number of reviews: 2 Rating:2 Dire products, DIRE "service", DIRE company, AVOID LIKE THE PLAGUE! DIRE products, DIRE “service”, DIRE company. Cordless stick hoover vacuum is defective just over a year after purchase. Despite eventually stating it will be replaced after the part not being available until late April, I’m still waiting to hear back 2 weeks since I made the original claim under the 5 year warranty and still no replacement hoover. You have consistently refused the same multiple lots of information you continue to request, refuse to help on any legitimate basis and refuse all contact with any management. They want to continually send you round and round and round in circles until you give up. I will never give up. This company should be out of business, there’s no shred of decency or even the most basic operational standards in place.
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0 You have already voted! Rating:2 Appalling Service Ordered and paid for washing machine and arranged delivery date. Received text message from delivery company advising they had not received the goods so no delivery. Have completed online requests for contact as this seems to be only way of contacting Hoover Direct. Advises will be in contact within 24 hours. No response as yet and we are 6 days into making daily online requests for contact. I will never order direct from Hoover again, disgraceful customer service after the goods are paid for.
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Thanks for submitting your review!Samantha Murphy
DIRE, DIRE, DIRE. WARNING: NEVER BUY ANY HOOVER PRODUCTS!
Mary McSorley