DHGate is a Chinese company that ensures that Chinese-produced goods can be purchased by consumers worldwide. According to the company, in this way one can order from various Chinese factories and producers at a fraction of the usual price. If there are problems with a delivery or with a product, DHGate solves this as a platform, both for customers and for suppliers. To keep the delivery time as short as possible, the company uses various warehouses outside China, so the products can be delivered from a location closest to where the customer lives. Information such as import tax and delivery times are updated on the website DHGate.com.
All reviews
Number of reviews: 2 Rating:10 Shocking service They sent wrong bag. I spent £18.20 returning via Royal Mail to the address they gave me over a month ago. So far it has cost me £63.39 for bag & £18.20 to return for their error. £81.59 is a lot of money to lose & I have nothing. The bag was returned by Royal Mail, a trustworthy organisation to the address given by you them & I included my personal details on the packet so it was clearly possible to identify who the parcel has been returned by.
0
0 You have already voted! Rating:2 Avoid Terrible customer service.
0
0 You have already voted!
Thanks for submitting your review!Paula Cooke
So the company has my money & the bag. I have nothing.
It must be nothing to them but it is distressing to me. I can do nothing.
All I can do is spread honest reviews about your company as wide as I can on internet to prevent others being well & truly conned me out of money. I have tried to get help even after they told me case closed. No chance!!
Just disgusted
Adrian Brown
If you complain you get called a liar.
AVOID AVOID AVOID