Beauty the Shop is an online store that offers customers a wide range of beauty products from renowned brands. Beautytheshop.com offers a wide range of make-up, cosmetics, perfumes and body care products. Their product range includes fragrances from prestigious brands such as Acqua di Parma, Paramour and Bulgari. The store offers a wide range of products to suit different needs and tastes. Customers can find everything from lipsticks to face creams, body lotions and other beauty essentials. There is also a range of men’s and women’s eau de toilette in different sizes and fragrances. In addition to the products mentioned above, Beauty the Shop also sells various tools and accessories such as makeup brushes, sponges, tweezers and more. The store has an easy to use website where customers can quickly browse through their selection of products or search for specific items using keywords or product names. Beauty the Shop is committed to providing its customers with high quality products at competitive prices. The store also offers free shipping on orders over a certain amount and discounts on selected items throughout the year. With a wide range of top brands and a customer friendly approach, Beauty the Shop aims to be a great shopping experience for those looking for quality beauty products at affordable prices.
All reviews
Number of reviews: 4 Rating:2 Warning ’ve lost €200+ due to delivery of damaged product which they are not willing to sort out!!!
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0 You have already voted! Rating:2 they did not refund me I ordered a cream and recieved a gel, my mistake acutually, so i sent it back in November 2023 . They have recieved it as i sent it tracked. I have written 6 mails and 2 contact forms and no response. Do not order from them!
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0 You have already voted! Rating:2 Order not delivered I have ordered vitamins and was waiting for a month already for them . It was supposed to be delivered on 22.02.
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0 You have already voted! Rating:10 Satisfied with the price. You guys had a hair dye available that I normally order elsewhere, but with you the price was very cheap. The delivery is also nothing to complain about. I am happy.
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0 You have already voted!
Thanks for submitting your review!Justyna
No refund, no replacement, no communication via email! Their phones are not answering. I gave them 3 chances to resolve it. For transparency please see below the summary:
Ordered:29th February
Delivered: 08th March
1 communication 10th March
2nd communication 23rd March
3rd communication 8th April
8.04.2024
„Dear Beauty the shop!
Guys, it’s very unfunny.
After my previous feedback you have contacted me via email on 26th March. I’ve answered imidiately. You didn’t provide any answer since 26.03.2024.
I am not willing to participate in your claming procedures towards delivery company.
PLEASE COLLECT DAMAGED PRODUCT arrange your claiming activities and meanwhile provide me with a good one!”
23.03.2024
„well, well, well
package was delivered totally damaged. No answer on the my request since 10/03/2024.”
Order ID xxxxxxxxx501
Can someone provide new product and collect the damaged one please?
10.03.2024
„I received EGF serum double 30ml. Lots of strange stains on the package- liquid coming out from the box. Original package is sealed as it was, never opened. I would like to get it replaced with undamaged one. Your quick support would be appreciated.”
Person that received my complaint from BeautyTheshop Customer is AM Sánchez
Please be informed this feedback is going to be shared everywhere including EU customer supper institutions.
Best regard,
Justyna
susan marmot
Regina
Support does not respond. Very sad … a waste of money
Jennifer