Reducing shipping costs with Sendcloud software

Sendcloud is a Dutch company that provides an all-in-one shipping solution for online merchants. The company was founded in 2012 by Rob van den Heuvel, Bas Smeulders and Sabi Tolou and has since grown rapidly. It quickly gained traction because of its innovative approach to shipping and the savings it could bring, especially for smaller businesses. Having established themselves in the Netherlands, they began to expand their services across Europe. Sendcloud's mission is to simplify the shipping process for ecommerce businesses of all sizes, making it easier for them to scale their operations and improve their customer experience. This inherently leads to lower shipping costs, better rates and a better level of service from the major carriers.

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SendCloud

Integrating Sendcloud with online shops

The platform integrates with a variety of e-commerce platforms, including Shopify, Magento and WooCommerce, allowing businesses to easily manage their shipping operations from a single dashboard. One of the company’s focuses is to make this as easy as possible. This should help developers to integrate quickly and functionally with all the features. They’ve also created plug-ins and solutions for people who don’t know how to code, so that everything can be integrated and linked together quickly and correctly. The platform provides access to a variety of carriers, including DHL, UPS, FedEx and many others, giving companies the flexibility to choose the best shipping option for their needs. This integration and access to multiple carriers appears to have been a key factor in Sendcloud’s success, allowing businesses to streamline their shipping processes and reduce costs.

SendCloud

Functionality Sendcloud offers

The range of features, integrations and intelligent additions is constantly growing, changing and improving. After an order is placed, the platform automatically selects the best shipping option based on the company’s preferences and the customer’s location. The platform then generates the shipping label and sends the order of the package itself to the selected carrier. This automation saves businesses time and reduces the likelihood of human error. This, of course, depends on how the business wants to work with a particular carrier or group of carriers.

Sendcloud also offers a range of tools to help businesses improve their customer experience. For example, the platform allows businesses to send branded tracking emails and customise their shipping notifications. This level of customisation helps businesses build trust with their customers because they see a recognisable page with the logo of the online store where they’ve placed their order. The platform also includes features for managing returns, which is an important aspect of the ecommerce experience. The platform allows businesses to easily generate return labels and track the status of returned items. This makes it easier for businesses to process returns and provide a positive experience for their customers. This may seem like a way to increase returns, but in reality it is a way to demonstrate confidence in your product and actually saves money in the long run.

Another important aspect of Sendcloud is its analytics dashboard. The platform provides important in-depth insights into their shipping processes, allowing them to identify areas for improvement and optimise their operations. The analytics dashboard contains metrics such as shipping costs, carrier performance and delivery times. This data can help online store owners make educated decisions about their shipping strategy and improve their bottom line.

SendCloud

What rates does Sendcloud charge?

The company charges a fee based on the intensity with which the service is used. It is also possible to purchase various extras, usually based on a monthly fee. The biggest cost, but also the biggest saving, is using Sendcloud’s own rates. They have purchased large volumes from several major carriers such as DHL, GLS, UPS and DPD, which they pass on to their customers. In a nutshell, this means that they agree with DHL, for example, to guarantee a million parcels, which means that they get a favourable rate from DHL for their shipments. These million parcels are then resold in small pieces to smaller webshops and entrepreneurs. The discount is shared so that both Sendcloud and the shippers benefit from the price advantage. Exactly how much it costs to ship a parcel depends on your annual volume, the country you ship to and your preferred courier.

Is Sendcloud useful for my online store?

The software has some added value for most small businesses and web shops. The trade-off is whether the monthly cost outweighs the price advantage and time savings a business owner can make by using this software. There are now several competitors working on similar services, but as one of the founders and biggest players in the industry, Sendcloud is still a prominent option for shipping software for small and medium-sized e-commerce businesses. Whether you are looking for smart software or just interested in the price advantage of using their discounted rates. For many business owners, it is worth exploring the options and benefits Sendcloud has to offer when making a choice. As this is a long-term decision for most businesses, it pays to do your homework. Part of this research includes reading reviews from other users. You can find these by clicking HERE.

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