TalkTalk is a broadband service provider offering varied internet plans for the UK market. The provider offers superfast fibre at average speeds of 67/Mbps. It also has a Future Fibre plan with average speeds of 900 Mbps. TalkTalk proposes to handle the switching procedure for customers moving from a different provider. The internet provider was the 2021 Bronze winner at the UK Customer Service Awards for its performance during the pandemic. Besides broadband, the provider released a 4K TV box. Powered by Netgem, TalkTalk TV is available in 4 ultra HD, and has voice control. The TV box features various apps, including Netflix, Prime Video and BBC iPlayer.TalkTalk partners with Internet Matters to protect children when online. Internet Matters has a Digital Toolkit that can be customised to suit the habits of a specific child. The safety service provides age-specific recommendations on the best viewing options for kids. Parents and guardians can also use the toolkit to learn about a child’s most-used apps. TalkTalk launched a campaign to ensure all homes across the UK access next-generation broadband speeds. It is challenging network operator, Openreach, and the government to avail full-fibre broadband. TalkTalk provides a 30-day money-back guarantee on all plans.
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