Elegant Furniture UK is an online furniture store that delivers across the country. It sells home and office interior decoration and furniture pieces in various styles and price points. The website’s shopping section is divided into living room, bathroom, office, dining room, and bedroom. It also includes lighting and a “new in” section. The “New In” section lists items that have been added to its catalogue recently.Each of the other sections has sub-categories for specific areas. There are hundreds of products with several options for each subcategory. Customers can also get discounts on various items by visiting the clearance section, which lists various offers available at the moment.The company offers free UK delivery to the mainland, except for a few locations. It delivers items the next day if the products are in stock, although customers may specify when they want to have the items delivered. However, delivery to postcodes where there is a surcharge may take up to 15 working days. Elegant Furniture also has a hotline and an FAQ page for customers that have queries or face problems when shopping on the platform.
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Number of reviews: 2 Rating:2 DO NKT TRUST THIS COMPANY DO NOT TRUST THIS COMPANY.
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Rating:10 Received friendly advice from customer service. This shop is reliable! You get honest advice from customer service so you can make a good choice.
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Thanks for submitting your review!Luke Thomas
I purchased a bed for nearly £1000, more than 2 months ago that never arrived. I was contacted, by email, a few days after my purchase in November to inform me that the bed was out of stock but would be in stock in a few weeks. This was my second mistake after trusting this company with my initial purchase.
I have been awaiting a refund for more than 6 weeks now and it seems the legal route may be my only notion to have my money returned.
No one ever answers the phone so don’t bother calling. Emails are sometimes replied to from an “Adam” or “Mike” which I doubt are real names.
The website looks very slick and well presented and that’s what took me in as my partner found the company but hadn’t looked into them.
Please do not make the mistake that I’ve made and spend a penny on what is clearly a scam.
If I could have given 0 stars then I would have.
Kind regards,
Luke
Milo